ProBilling Account Status Report issue

We were recently made aware of a software issue affecting the information that displays in the customer no-buy column when viewing the customer list. We apologize for any inconvenience and are working with our provider for a resolution. We will update this page with any update once it becomes available. 

In the meantime, a report has been created in the reports menu of ClientWeb to allow you to manually pull an accurate report of your accounts. To access this report, click on the "Reports" link on the left side of your screen. Then, in the top right section, click on the "Request" button. When the report request box comes up, select "Customer No-Buy Report" from the drop down menu and select request. This report may take a few minutes to generate depending on the size of your customer database. When ready, the report will be listed on the main reports page with a blue hyperlink that says "Available".

If you have any issues accessing or viewing this report, please give us a call at 844-277-6237 so that we can assist. Thank you for your understanding.